Melmo Service Solutions Limited is a multi-disciplinary consulting service provider focused on improving human development through targeted solutions that promote the wellbeing of humanity.

Areas of Focus

1. PUBLIC HEALTH CONSULTANCIES

We offer expertise in consulting, advisory, and project management and evaluation services designed to deliver optimal outcomes for our clients. As a leader in social investment and community development, our services include:

• Strategic Health Communications: Specializing in scriptwriting, production of documentaries, audio-visual properties, and public health awareness campaigns for the prevention of non-communicable, infectious, and communicable diseases.
• Customized Health Systems Research: Providing tailored research solutions, sector-specific studies, stakeholder mapping, socio-economic assessments, and community profiling for cost-effective, high-impact development interventions.
• Community Assessment: Building long-term relationships with communities to identify opportunities, mitigate risks, and navigate investment complexities.
• Project Monitoring & Evaluation: Developing robust monitoring, evaluation, and reporting systems with regular field visits for an in-depth project understanding.
• Data Management and Reporting: Ensuring compliance with data regulations, implementing quality assurance checks, and utilizing advanced systems for data analysis, business intelligence, and business process management.

2. INSTITUTIONAL & HUMAN CAPACITY BUILDING

We undertake projects and initiatives to enhance operational capabilities and market presence. These efforts enable Melmo Service Solutions Ltd to leverage assets effectively, ensuring we meet customer demands and remain competitive. Our works include:

• Project and Strategy Development: Engaging in infrastructure upgrades, technology implementations, strategic monitoring, and evaluations.
• Market Expansion Initiatives: Identifying and executing projects aimed at entering new markets or increasing market share.
• Operational Improvements: Streamlining processes to increase efficiency and reduce costs, enhancing overall productivity.
• Human Resources for Health Training: Providing continuous training, monitoring, evaluation, and on-site coaching for healthcare professionals and Community Health Workers.

3. SUPPLY CHAIN MANAGEMENT AND TECHNOLOGY

• Providing materials, products, and resources required for social services companies and institutions to operate effectively.
• Leveraging advanced technologies, including the O’Connect telephony platform, Melmo Management System (MMS), Interactive Voice Response (IVR), and integrated NICE call recording.
• Enhancing agility, scalability, and operational excellence through advanced data analysis tools, business intelligence, and process management systems.
• Prioritizing data management and information security with systems designed to mitigate cyber threats and prevent data breaches.